CCHI


 * CCHI Staff Workshop **

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Session 1: August 25, 2017

Creating A Resilient Staff from the Inside Out

Within each of us is the potential to lead with excellence and in ways that truly make a positive difference to our careers, organizations and communities. Resilient nonprofit staff and leaders have strong self-awareness, self-management, and self-care skills. They know their values, emotions, and communication styles. They have the ability to keep a pulse on their emotions so that they can stay flexible and positively choose how to react to different situations and people. To thrive in a nonprofit, it also requires understanding how to take care of yourself while taking care of the organization’s mission. Facilitated by internationally recognized trainer, blogger, and author, gain practical skills to become manage from a position of calm, not stress and establish stability in your organization and your career.

This workshop is based on Kanter’s books, “The Happy Healthy Nonprofit: Strategies for Impact without Burnout” and the “Emerging Leaders Playbook.”

Learning Objectives

Match appropriate communications styles to the right situation and people by articulating (through an assessment and “owner’s manual”) your default style and understanding common styles.

Practicing active listening and asking powerful questions.

Develop self-management and self-awareness skills to improve productivity, relationships, and trust at work


 * **Time** || **Content** ||
 * 12:00-12:30 || Introductions and Icebreakers ||
 * 12:30-1:30 || Social Styles Assessment ||
 * 1:30-1:45 || Break ||
 * 1:45-2:45 || Owner’s Manual ||
 * Energizer ||  ||
 * 3:00-4:15 || Listening and Asking Powerful Questions ||
 * 4:15-4:30 || Reflection ||

Pre-Workshop Survey https://www.surveymonkey.com/r/G6R7MGX


 * Handouts**






 * Resources **

Social Styles Model

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Overview of Model []

Social Style and Versatility Facilitator Handbook []

Tips for Working With Social Styles []


 * Self-Awareness Skills **

How Leaders Become Self-Aware []

Learning to Learn __ [] __

Using A Journal []


 * Owner's Manual **

Owner's Manual https://www.linkedin.com/pulse/20130128234025-201849-do-you-have-a-user-manual

The Mood Elevator http://smartbrief.com/original/2017/08/essential-behaviors-healthy-successful-people-and-organizations


 * Listening **

What is active listening? https://blog.hubspot.com/marketing/phrases-for-active-listening

What do Great Listeners Actually Do? []

Listening Quiz []

10 Steps to Effective Listening: []


 * Empowering Questions **

Ask Good Questions: []